I had placed a call to Bohemia Transmissions and Auto Care late afternoon to obtain a transmission fluid change. I had anticipated being told that I would have to make an appointment or come back the following day. Instead, I was told "although we are pretty busy here today, you can bring you car in and we'll make our best effort to get you in and out within two hours".When I arrived, I noticed their lot was almost filled to capacity. The two hour approximation seemed very unlikely. As I walked in, the staff was friendly and engaged me in conversation while I waited.My car was ready sooner than expected (1.5 hrs) and the cost for service was reasonable. I plan to return again early Sept to have my Ford Explorer's transmission repaired by the team at Bohemia Transmissions and Auto Care.